CMI Virtual Train-the-Trainer

February 3, 10, 17 & 24, 2022

ISSA's Cleaning Management Institute (CMI) Train the Trainer workshop is structured to help train and certify cleaning professionals, so they can successfully implement training for their operation. It is a great way to begin effective and high-quality training.

Consisting of four separate online courses, this virtual course utilizes the CMI Custodial Technician Basic and Advanced level certification courses as a foundation for the technical skills being implemented. Each day of the Train the Trainer course will include in-depth discussions and group activities featuring one of CMI's Master Trainers.

Each day, participants will create presentations based on their specific module. It will be the participant's responsibility to develop a presentation utilizing CMI's content and deliver the message to the rest of the class. After the workshop concludes, each attendee will receive access to take the final online exam to be completed within a 60-day time frame. The passing grade per module is 80 per cent. Along with the technical skills, each day our Master Trainer will continually cover adult learning styles and presentation techniques.

Topics covered include:

Custodial Technician Basic:

  1. Customer Service
  2. Chemistry of Cleaning
  3. Basic Above Floor Care
  4. Basic Carpet Care
  5. Basic Hard Floor Care

Basic Rest Room Care Custodial Technician Advanced

  1. Advanced Hard Floor Care
  2. Advanced Carpet Care
  3. Advanced Above Floor Care

Final Stages:

  1. Review / Recap
  2. How to implement a proper training program
  3. Setting goals to implement a training program

A final online exam will be taken after class has concluded to receive your Certified Professional Trainer (CPT) certification.

Schedule of Live Classroom Discussions and Presentations:

  • February 3 - 12 p.m. to 2 p.m. (EST)
  • February 10 - 12 p.m. to 2 p.m. (EST)
  • February 17 - 12 p.m. to 2 p.m. (EST) 
  • February 24 - 12 p.m. to 2 p.m. (EST)

Course Fee

  • ISSA Member Price – $1,199 (USD)
  • Non-member Price - $1,699 (USD)

If you are interested in registering, please contact a member of the CMI team at (800) 225-4772 or This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also register online using the register now link below.