CMI Specialty Training Programs


Approach unique cleaning & management challenges with confidence

If your training needs extend beyond basic and advanced frontline training, let us know. CMI has been developing and delivering custom training programs for decades, and our experienced trainers help your staffs apply best practices to the unique cleaning and management challenges of your facility.

Carpet Care Specialist

Learn the ins and outs of professional carpet care, including spotting and stain removal, daily care, interim maintenance technique and deep cleaning using extraction.

Customer Service Training

Whether you are an in-house operation or a building service contractor, it's imperative that your staff knows how to properly deal with customers and building occupants. This program is specifically focused on customer service in a custodial environment from handling complaints, diffusing confrontations, taking ownership of tasks, getting along well with other members of the team and much more.

Floor Care Specialist

From daily maintenance to scrub and top coat to a full strip and refinish, our basic and advanced floor care certification can help turn your staffs into floor care experts. A DVD is available in addition to training manual and exams.

Supervisor Training

Groom your employees for management with our on-site Supervisors Certification course, which is three days of great content focused on the people and operational management skills necessary for management success. The Supervisor Certification course includes hand-on activities in small groups.


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Specialty Training Programs

Our specialty training programs cover a wide range of cleaning and management focus areas, from carpet and floor care to management skills and supervisor certification. 



Need more information?

For additional information about CMI Certifications and Programs, please contact Tracy MacDonald at (905) 665-8001, toll free 1-866-684-8273 or email This email address is being protected from spambots. You need JavaScript enabled to view it.