ISSA Residential Online Learning Platform
ISSA Resiential, a Division of ISSA, has launched a learning and training portal – ISSA Residential Learning – for residential cleaning companies. The Professional House Cleaning (PHC) Certification, the cornerstone of the platform is a seven-module training program that helps cleaning professionals understand the "why" behind what they do. ISSA Residential Learning will continue to add new courses that address trending topics and key areas of focus.
The ISSA Residential Learning dashboard enables residential cleaning companies to assign specific courses to staff members, and monitor their progress. Within the PHC Certification, each course concludes with a "knowledge check" to test participants' skills. After completing all sections, participants take a certification test.
In addition to the PHC program, ISSA Residential Learning offers another key course: COVID-19: What House Cleaning Professionals Need to Know. Approved by the Global Biorisk Advisory Council® (GBAC). This course offers specific information required to perform residential cleaning safely and responsibly during the pandemic.