ISSA Sales Executive Certification

 

Accelerate your business this year with an ISSA Sales Executive Certification

As the world's leading trade association for the cleaning industry, ISSA understands the challenges you face in creating the optimal sales team. Our research has shows that the average cost to hire and train a new employee can exceed $10,000, a huge burden for any company. With over almost 100 years in experience in the industry - we have your solution at a fraction of the price tag.

Increase your company's bottom line by growing your sales team's industry knowledge base and professionalism

ISSA and ISSA's Cleaning Management Institute (CMI) have curated a unique six-course certification program - The ISSA Sales Executive Certification* to address your challenges and concerns - and help you build a rock-solid sales team for your company. Whether your employees are new to the industry or have been working in field for multiple years, our program was created to work with sales people at all levels of expertise.

Key Certification Takeaways:

  • More consultative sales force
  • Improved industry knowledge
  • Attract and retain sales talent
  • Increase customer satisfaction and retention

The Curriculum

We've partnered with the top sales professionals in the industry to curate a program that teaches the best learning tools each salesperson needs to have in their arsenal.

TECHNICAL CLEANING TECHNIQUES

  

Certified Custodial Technician Course

Cleaning best practices and processes

Course Description:

Designed for frontline custodians, building service contractors, educational facilities, government facilities, and health care system operations, the Custodial Technician Training and Certification, offers is the best source for in-depth knowledge, standards, best practices, and protocols.

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ESSENTIAL LABOUR GUIDANCE

  

Certified Workloading Specialist Course

How to staff using technology, tools and equipment

Course Description:

Workloading: the foundation of any successful cleaning plan. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. This course will provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean.

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INFECTIOUS DISEASE ESSENTIALS

GBAC Fundamentals Course

Fundamentals to infectious disease control

Course Description:

The GBAC Fundamentals course teaches cleaning professionals to prepare for, respond to and recover from biohazards in the workplace. Participants will learn infection and contamination control measures for infectious disease outbreak situations such as the novel coronavirus (SARS-CoV-2).

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CONSULTATIVE SELLING

  

Accredited Auditing Professional Course

Cleanliness assessments & data interpretation

Course Description:

This certification course is designed to guide facility service professionals through performing a quality assurance audit within a facility. Through an interactive, hands-on program participants will learn the technical skills needed to perform an audit as well as the ethical aspects of having this responsibility.

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INDUSTRY KNOWLEDGE

  

CIMS Expert Course

How cleaning organization's structure their business

Course Description:

As companies face budget cuts, professionals need real-life solutions to help deal with new business challenges. The CIMS Expert Course will give participants the operational and budgetary knowledge to evaluate, reduce and redeploy their workforce, and to position themselves as an indispensable resource in harsh economic times.

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ENHANCED SALES TECHNIQUES

Certified Sales Executive Course

Deep-dive sales training

Course Description:

Through a partnership with RAIN Group, a sales training and consulting firm, the CMI Certified Sales Executive Course, a premier certification, is an online, self-paced program, that provides all the necessary skills required in building a strong foundation for selling success and, refreshing seasoned veterans with vital skills to remain successful in this age of disruption.

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 * All six courses must be completed in order to receive the certification designation. Participants have 12 months to complete the course work. Courses can also be taken a la carte.


 

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Need more information?

For additional information about CMI Certifications and Programs, please contact Tracy MacDonald at (905) 665-8001, toll free 1-866-684-8273 or email This email address is being protected from spambots. You need JavaScript enabled to view it.